\n
In a specific place it says that if you are trying to create a free team with your personal account, then:
\n\n
How do I create a free team?
\n\n
If you are using a Dropbox account with a personal email address:
\n\n
You do have a work email address however it is related to another account, that is why you need be extra careful with step 4 :slight_smile:
\n\n
Hope I've helped,
\nKora
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-12-15T03:43:31.159-08:00","lastPublishTime":"2025-02-27T06:44:42.640-08:00","metrics":{"__typename":"MessageMetrics","views":6878},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:147026/message:197863","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"1165","rawBody":"Hi Jonathan!
\n\n
This article on our Help Center gives you information on how to create a free teem:
\n
[OLD HELP CENTER ARTICLE LINK REMOVED]
\n
In a specific place it says that if you are trying to create a free team with your personal account, then:
\n\n
How do I create a free team?
\n\n
If you are using a Dropbox account with a personal email address:
\n\n
You do have a work email address however it is related to another account, that is why you need be extra careful with step 4 :slight_smile:
\n\n
Hope I've helped,
\nKora
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:197863_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:222628":{"__typename":"ModerationData","id":"moderation_data:222628","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:330246":{"__typename":"User","id":"user:330246","uid":330246,"login":"Jane","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-12-02T02:31:15.308-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0zMzAyNDYtNjA5OGkyNTA4MEQ2QjA4QTk0RjQ3"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:330246"},"ForumReplyMessage:message:222628":{"__typename":"ForumReplyMessage","uid":222628,"id":"message:222628","revisionNum":1,"author":{"__ref":"User:user:400543"},"readOnly":true,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"parent":{"__ref":"ForumTopicMessage:message:147026"},"conversation":{"__ref":"Conversation:conversation:147026"},"subject":"Re: Leaving teams and migrating personal files back to me","moderationData":{"__ref":"ModerationData:moderation_data:222628"},"body":"It's worse than that, gang! Dropbox merged my account with a client who shared a folder with me so when I deleted her shared folder from my drive I lost every bit of work I have done for the past 10 years. Every cad file, excel, word, quickbooks, photos, various engineering program solutions, EVERYTHING! They essentially put me out of business. You would think they would want to remedy this, especially knowing this happens to others, but they have been totally unresponsive. All the tech help will do is cut and paste links to their help page which do not even address the problem. Do not think your data is safe with Dropbox! They can and will obliterate it without warning and there is no who will help you. Get out while you can.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2017-05-23T15:17:00.673-07:00","lastPublishTime":"2017-05-23T15:17:00.673-07:00","metrics":{"__typename":"MessageMetrics","views":6547},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:147026/message:222628","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDIyMjY4NywyMjI2ODc","node":{"__ref":"AcceptedSolutionMessage:message:222687"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"736","rawBody":"It's worse than that, gang! Dropbox merged my account with a client who shared a folder with me so when I deleted her shared folder from my drive I lost every bit of work I have done for the past 10 years. Every cad file, excel, word, quickbooks, photos, various engineering program solutions, EVERYTHING! They essentially put me out of business. You would think they would want to remedy this, especially knowing this happens to others, but they have been totally unresponsive. All the tech help will do is cut and paste links to their help page which do not even address the problem. Do not think your data is safe with Dropbox! They can and will obliterate it without warning and there is no who will help you. Get out while you can.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:222628_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:222687":{"__typename":"ModerationData","id":"moderation_data:222687","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:222687":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:330246"},"id":"message:222687","revisionNum":2,"uid":222687,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001020"},"parent":{"__ref":"ForumReplyMessage:message:222628"},"conversation":{"__ref":"Conversation:conversation:147026"},"subject":"Re: Leaving teams and migrating personal files back to me","moderationData":{"__ref":"ModerationData:moderation_data:222687"},"body":"Hey roger3,
\n\n
Sorry to hear about the frustration caused.
\n\n
I'd be more than glad to work on that with you and figure out a solution to this issue.
\n\n
Could you get back in touch with me with a ticket ID, so that I have a look into the case?
\n\n
Thank you in advance for your patience and cooperation, looking forward to your ticket ID!
\n\n
Warm regards,
\nJaneA
\n\n
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"243","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-05-24T04:06:09.668-07:00","lastPublishTime":"2019-08-08T14:02:56.476-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":6545},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001020/message:147026/message:222687","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"1549","rawBody":"Hey
\n
Sorry to hear about the frustration caused.
\n\n
I'd be more than glad to work on that with you and figure out a solution to this issue.
\n\n
Could you get back in touch with me with a ticket ID, so that I have a look into the case?
\n\n
Thank you in advance for your patience and cooperation, looking forward to your ticket ID!
\n\n
Warm regards,
\nJaneA
\n\n
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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