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Forum Discussion
Joining dropbox for teams added all my files to my clients account.
Hi! My client tried to share a folder with me and accidentally sent me an invite to their team.
I accepted the invite thinking I would get a shared file inside my personal business account. INSTEAD, all of my personal and business files have been merged with their team's documents.
I am very angry and upset this is so easily done and that Dropbox doesn't give you any recourse other than to contact the admin of the team. This seems like a really easy way for someone to hijack an account. I have sensitive documents and files in my account that have now been shared with my client, putting me at risk for legal implications.
Please fix this poor communication and porting Dropbox.
It's obviously already a problem for several people here.
On a personal note: WHAT THE EFF!!!!! I am ANGRY and EMBARRASSED and incredibly stressed out. I'm going to be looking for a new file management system because this is terrifying, I cried today because of this, you've embarrassed me in front of my client. I will be having nightmares about this for a long time.
- Megan
Dropbox Staff
Hey Heather C.19, sorry to hear about that!
I definitely see where you're coming from. However, you should receive info, and prompts of what will happen to your Dropbox account, once you join the team invite.
In the meantime, I suggest that you contact the team's admin, and ask them to convert your account into a personal one.
If you have any questions, I'm here!
What if I don't have access to the admin? They just get all my files now? This answer is unsatisfactory.
Just FYI the information and prompts were very confusing. Why would I need a separate personal account if I already had one? The invite to a team looks very similar to the invite to a folder.
I can't even open a personal account with my business email because I am blocked by the team account email which is my personal email.
