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FoPL's avatar
FoPL
New member | Level 2
11 months ago

Is this Dropbox domain official?

Hi, We have started getting emails, ostensibly, from Dropbox asking us to download the desktop app.  We already have the app and the email address, I think, is suspect.  It is no-reply@em-s....
Desktop
Security
  • Megan's avatar
    Megan
    11 months ago

    Hi FoPL, welcome to our Community! 

     

    The email address you mentioned, is indeed an official Dropbox domain. You can see more about that here. 

     

    If you already have the app, you can ignore these emails. However, is it possible that you're maybe using the account on a new device? 

     

    Let me know more! 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi FoPL, welcome to our Community! 

 

The email address you mentioned, is indeed an official Dropbox domain. You can see more about that here. 

 

If you already have the app, you can ignore these emails. However, is it possible that you're maybe using the account on a new device? 

 

Let me know more! 

  • FoPL's avatar
    FoPL
    New member | Level 2
    11 months ago

    Thanks.  I couldn't find that page of emails and, whilst it isn't a new computer, I am working with a new charity and their dropbox.

     

    Thanks fro the reply.  It is appreciated.

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