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MajinBrut's avatar
MajinBrut
New member | Level 1
8 days ago

I'm not receiving the password reset email. What can I do?

Hi,  can't recover my other (older) account, which is obviously associated to another mail. I tried to get a mail to create a new password but I didn't find anything in the "inbox" and "spam" folder....
Account Access
Account Settings
MajinBrut's avatar
MajinBrut
New member | Level 1

Thanks you for the answer, I added the address buy It didn't work.

I have no other devices connected (I had a Dropbox folder on my old desktop PC, but It has been dismantled)

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hey MajinBrut, in this case, would be okay for me to reach out via email?

 

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