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Forum Discussion
nailal
4 days agoNew member | Level 1
I re-activated my Dropbox email address, but I still don't receive the one-time code.
i’ve tried several recommendations with the same problem but it didn’t help (checking spam, adding no-reply dropbox to my contact, etc), but i’m still not receiving any codes
i once created my drop...
Nancy
Dropbox Staff
Welcome aboard the forum, nailal! Let’s have a look into this.
Do you have any devices that are connected to that Dropbox account at the moment? If yes, I’d like you to try and check the section where the notifications normally appear; the one-time code can be found there in some occasions.
Let me know if that works or if you need further help.
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