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User1237's avatar
User1237
Helpful | Level 5
9 months ago

I had a Dropbox account linked with my previous job email, that I need to recover.

I had a Dropbox account linked with my previous job email. I have left the job and so can’t access the Dropbox now. How can I get access to it as I had a lot of personal stuff saved in it. 
Account Access
  • Mark's avatar
    Mark
    9 months ago

    If it was a personal email it is certainly gone - they are wiped after 12 months almost to the day. Warning emails about this start about 90 days before deletion 😞 

User1237's avatar
User1237
Helpful | Level 5

Thank you Mark for your explanation. I think it would be a personal one, as I had taken it up with the office email. But it makes no difference I guess. Looks like it’s all gone. 

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 months ago

If it was a personal email it is certainly gone - they are wiped after 12 months almost to the day. Warning emails about this start about 90 days before deletion 😞 

  • User1237's avatar
    User1237
    Helpful | Level 5
    9 months ago

    Thanks Mark. That clarifies all. Obviously not having access to the email (as it was the office email address) means I would not have got the warning emails either. 
    thanks once again for taking time to clarify. 

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