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Forum Discussion

Mitros's avatar
Mitros
Explorer | Level 3
2 months ago

I connected my Huawei device to Dropbox, but it shows as Android SM.

Why dropbox recognized my new Huawei Nova 10 SE as Android SM-A5360??? p.s. no board for this question
Security
Mark's avatar
Mark
Icon for Super User II rankSuper User II

We need info here - why isnt it working? What is the error etc.?

Mitros's avatar
Mitros
Explorer | Level 3
2 months ago

Program work,but why reporting Android SM-A5360 instead Huawei nova 10 SE.

Note:i must install Gbox bcs new Huawei not support Google play directly,and for all app must install first Gbox and after Google play...

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey Mitros, are you seeing this under the Security tab of your account settings? Can you send me a screenshot of what you see? You can hide the rest of your devices, if there are any.

    • Mitros's avatar
      Mitros
      Explorer | Level 3
      2 months ago

      I dont know how to insert screenshot,instead I copy/paste Devices

      These devices are linked to your personal Dropbox account.

      Device name Location Most recent activity  
      DESKTOP-726H7RT
      		Čačak, Serbiain the last hour 
      Android SM-A5360
      		Čačak, Serbiaabout a day ago 
      As you can see,wrong model,wrong town!!!
      (huawei nova 10 se,belgrade)

       

       
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Hey Mitros - thanks for the additional information. 

         

        Could you try clicking on the camera icon within your reply's box to see if you can attach your screenshot from there?

         

        If you can also share some additional information about the issue you're facing, that'd be great.

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