You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

000_111_22's avatar
000_111_22
New member | Level 2
7 months ago

I can't sign into my account to accept shared files from other users

recently i have shared files from others to my account on dropbox , but i cant open or store these files because of when i sign in to my account throw share window it appears that (password combinati...
Account Access
Dropbox Passwords
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi 000_111_22, thanks for bringing this to our attention.

 

Could you clarify that you're trying to log into to the Dropbox site directly from this page? Are you already logged into your account from the mobile app or desktop app?

 

Have you tried to reset your Dropbox password to see if you can login afterwards?

 

This will help me to assist further!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!