We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

lizat's avatar
lizat
Helpful | Level 5
3 years ago

I can't see admin console - just been made admin

I have a personal account (which I don't really use, but it is my login). I wave access to a team area and have just been made admin for this area. I can't see the admin console, how can I get to it?...
Admin Console
Security
Team admin
  • lizat's avatar
    lizat
    3 years ago

    Thanks for replying. Since writing I discovered that this is just a personal account which has been giving access to the team members so when they said 'you are now admin' it wasn't true, they had made  me owner. Anyway we should close this issue.

    Thank you

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Hi lizat, thanks for contacting us.

Could you clarify what plan you're on according to this page?

Are you definitely the team admin if you view this list?

This will help me to assist further!
  • lizat's avatar
    lizat
    Helpful | Level 5
    3 years ago

    Thanks for replying. Since writing I discovered that this is just a personal account which has been giving access to the team members so when they said 'you are now admin' it wasn't true, they had made  me owner. Anyway we should close this issue.

    Thank you

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!