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BooBunny's avatar
BooBunny
New member | Level 2
11 months ago

I can't access any account to to old email

Please help me I've lost everything my old email had 20 years worth of my life connected to I've lost every single photo of my pasted grandmother to my children I have no access to my old email no ac...
Account Access
Account Settings
Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

Without access to the email its very unlikely you will get in: https://help.dropbox.com/account-access/lost-email-access

 

You mention you lost phone number as well. Does that mean you had 2FA set up? If so there is no way to get access again unless you have the recovery codes given upon set up. Dropbox wont circumvent that security. 

 

Also, how long is it since you last logged in?

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