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Forum Discussion

shaunsgraham1's avatar
shaunsgraham1
Explorer | Level 3
6 months ago

How can I change my Dropbox account email address while in a team?

My two email address accounts somehow got linked when I accepted as shared folder on a project for work, and now my account has linked the two accounts and has the wrong email address. I would like to change this back but the website say that only the admin can do this. It doesn't seem to have either email account showing as the admin account somehow. The only 'admin' account that shows is that of the external folder that was shared with me.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi shaunsgraham1, thanks for bringing this to our attention.

     

    Just for clarification, did you join and merge your account with a Dropbox Business team?

     

    This will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Are you looking to just change your email address, or do you want to be removed from the Dropbox Business team entirely to return to being a personal account?