You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Vict0r87
5 years agoNew member | Level 2
How can I avoid downloading all my files when I install dropbox app?
Hi,
We have a Business account with a amount of files bigger than our laptop harddisk. Every new employee we have the same problem : when they download the dropbox app on their computer (Mac Os), i...
- 5 years ago
Hello Vict0r87, welcome to the Dropbox Community!
In general, when you carry out an advanced reinstall or you install the desktop app on a new device, you'll be asked if you want to selectively sync folders and how you want your content to be Smart Synced before the installation is complete.
If you've previously signed in to that computer and there's an existing folder for that account, you need to do an advanced reinstall and:
- Choose the "Advanced" setup option during the installation process.
- Select the parent folder of the existing Dropbox folder as the location for this new install.
However, could you clarify for me if there have been multiple users signing in to the desktop app on the same device?
Keep me posted!
suel
5 years agoNew member | Level 2
I'd like to know this as well. I installed the program, all my files downloaded from my computer which I didn't want. Now I can't deleat them off of the dropbox without deleated them from my computer which really upset me. I want to deleate this app from my computer but have heard that I will lose all of my computer files. No way to talk to the admin about this they just refer you to questiion section. Really annoyed.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!