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Forum Discussion
Hotmail no longer existing..can't sign in to dropbox
Complete mess! my hotmail has been discontinued due to in activity and is also the sign in for an old DB account. in order to try and reset pw DB sends a code to my defunct hotmail account, which I'm...
Rich
Super User II
Super User II
cmack251 wrote:
my hotmail has been discontinued due to in activity and is also the sign in for an old DB account. in order to try and reset pw DB sends a code to my defunct hotmail account, which I'm unable to retrieve..
Without access to the email address there's no way to gain access to the account. If you want to keep the account, your best option is to work with Microsoft to see if they can reactivate your email address.
It would be easiest for me to just cancel the account, but not so easy to do. Any suggestions?
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
thanks.
