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Forum Discussion

deletedoesntwork's avatar
deletedoesntwork
New member | Level 1
19 days ago

Error 500 when trying to delete account

Tried to delete two different accounts, both of them, on two devices, on two networks, throw a 500 server error. It has been broken all week

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Sorry to hear that you're having this issue, deletedoesntwork.

    Are you logging in to your account with your email and password or with Google/Apple?

    Can we send you an email to the address linked to your account, so we can take a closer look?

    Let me know.

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