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utpmg's avatar
utpmg
Helpful | Level 7
6 months ago

Dropbox Backup skipped some files on external drive, MacOS permissions?

I added an external drive to Dropbox Backup a couple of days ago; it was large and took about 16 hours. Seemed to have worked fine, but this morning I was comparing the backup files with my drive and...
Dropbox Backup
Permissions
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Did you also try removing the external drive and re-plugging it in your computer utpmg? 

  • utpmg's avatar
    utpmg
    Helpful | Level 7
    6 months ago

    Yes, I've done that once, maybe twice.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Thanks for the update utpmg 

       

      Could you try renaming the files and/or re-uploading them to your external drive and let me know if you notice the same behavior?

      • utpmg's avatar
        utpmg
        Helpful | Level 7
        6 months ago

        I renamed folder "198603_05" to "aaa" on my SSD, the 'manage backup/choose files' option now lists 'aaa' as selected; but doesn't show up in the backed up list. I waited a while, and also forced another backup; while it was ongoing i noticed the status say something like "updating 2 files" but I see no changes. What are file/folder permissions supposed to be on MacOS for Dropbox Backup to work?

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