You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Bandana's avatar
Bandana
New member | Level 2
2 months ago

Dropbox admin account was deleted due to locked state

Hello, Our company’s admin Dropbox account was deleted due to locked state. However, other team members who had access to files shared from this admin account can still view them. I need to delete ...
Account Access
Account Settings
Team admin
Team member
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey there Bandana - sorry to hear about this.

 

I'm afraid this isn't an option, but have you tried reaching out to our support team for further assistance with this by any chance?

 

They'll be better equipped to help with this with account specific information, that's why I'm asking.

 

If not, let us know here and we'll reach out from our end via email to investigate. 

 

Thanks!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!