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Forum Discussion

Mesty's avatar
Mesty
Explorer | Level 3
9 months ago

Copyright issues on dropbox's end means disabling of my account on my end?

Personally, I never read anything that said that dropbox didn't know how to allow a user to allow access to files or not.  Meaning, anywhere else on the internet I go, I can expect that at the very least, I can choose WHEN someone sees a file and not just IF.  With a name such as "dropbox", I figured they had this easily figured out. 

Now I find they are punishing me for them not being up front about the lack of quality of their service? 

I mean, I have hospital bills because of this- I can prove it. 

And medications, and therapy, and emotional distress, time wasted, etc. 

I can prove my time is as valuable as anything really. 

I am miffed.  Can someone tell me what is going on?  I got the premium teams add on for a month but I don't even know how to use their extended support services. 

Thank you!

Mesty

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    You havent said what issues you are having or what the problem is Mesty - nobody can help without that.

     

    In terms of support if you havent paid and are on a trial your options are very limited. The support channels are for paying users: www.dropbox.com/support

    • Mesty's avatar
      Mesty
      Explorer | Level 3

      Thank you for your service mark, but I said “Meaning, anywhere else I go at that price point I can choose WHEN instead of just IF” and “copyright issues on DROPBOXs end” explains the issue as such: Dropbox does not allow me to take away content I shared from being used by ex-business partners (download files are shown also) so there are plenty of copyright issues.
      Now, as stated, I am a Public Domain artist, unless I give PERMISSION to someone to copyright it as theirs. But he no longer has MY permission. You see the problem and mental anguish dilemma now?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        Sorry, your post still hardly makes any sense. 

         

        If you are having copyright issues file a DCMA request via https://help.dropbox.com/account-settings/copyright-policy

         

        However, for anything more than them deleting the shared link to the file you need to speak to an Attorney as thats outside of Dropbox jurisdiction. 

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