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Forum Discussion

BMR-HCSD's avatar
BMR-HCSD
New member | Level 1
9 hours ago

I'm trying to submit a support form for a compromised account, but it throws an error.

Continually receiving error on Compromised Account form: "We couldn't submit your request at this time, please try again later." Tried on multiple browsers, multiple devices, and Cleared Cache/Co...
Security
BMR-HCSD's avatar
BMR-HCSD
New member | Level 1
8 hours ago

I have tried with Edge's InPrivate browser and Chrome's Incognito browser, neither allowed the form to be submitted, giving the same error.

Hannah 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 hours ago

    Thanks for giving it a go, BMR-HCSD. Can we go ahead and log a ticket for you to the email address you see here?

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