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Forum Discussion
RobPen1
3 years agoExplorer | Level 3
Age limit outside of the US
Can anyone explain why Dropbox has an age limit of 16 outside of the US and 13 in the US??? Kind of makes a joke of the Dropbox Family product for anyone outside of the US. Apple and Microsoft don't...
RobPen1
Explorer | Level 3
Thanks Megan. Kind of helps but Dropbox seems to be following a one size fits all approach outside the US without regard to laws in other countries. For example, I am not aware there are any such regulations in Australia (where I am) that would preclude a 13yr old from being offered a cloud storage service and as per my original post, it seems that Apple and Microsoft don’t apply the same restriction outside the US. And if it is a problem, why can’t a parent approve access?
Megan
3 years agoDropbox Staff
Hey RobPen1, your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
If you need anything else, give me a shout.
- RobPen13 years agoExplorer | Level 3
🙏
- RobPen12 years agoExplorer | Level 3
Hi Megan - just following up on the Age Limit criteria outside of the US for any update on likelihood of a change. As per my original post, it seems like a one size fits all approach and not something that other providers of cloud storage services e.g Microsoft OneDrive, Google Drive, iCloud differentiate between the US and outside of the US and all have an age limit of 13+. It kind of makes my Dropbox Family subscription a bit redundant
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