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helplifew's avatar
helplifew
New member | Level 2
10 months ago

Account Recovery

I received an email saying that my account was canceled in 2017. When I log in with that account now, a new account is created. Is it possible to restore the canceled account?
Security
  • Rich's avatar
    Rich
    10 months ago
    helplifew wrote:

    I received an email saying that my account was canceled in 2017. When I log in with that account now, a new account is created. Is it possible to restore the canceled account?

    No, that's not possible. Once an account has been deleted, it's not possible to recover the account or any data that it contained.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
helplifew wrote:

I received an email saying that my account was canceled in 2017. When I log in with that account now, a new account is created. Is it possible to restore the canceled account?

No, that's not possible. Once an account has been deleted, it's not possible to recover the account or any data that it contained.

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