You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

SayHy2Shadow's avatar
SayHy2Shadow
New member | Level 1
4 hours ago

Account marked as inactive and I need it back.

My account got inactive and i really need it, can someone help me please  

Account Access
Delete
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    15 minutes ago

    Hi SayHy2Shadow, welcome to our Community! 

    Would you like to share some additional details as to why this has happened? Is it possible that it was due to inactivity?

    When was the last time that you accessed your Dropbox account? Also, was it a Team account or an individual one? 

    Let me know more, and we'll take it from there!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!