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Forum Discussion
Account closed, emails going to dead email address - how to reopen?
As the subject says, I have tried to log in after a couple of years but my Account is closed. I assume the Dropbox warning emails were going to dead email address - how to reopen the account once the...
Megan
Dropbox Staff
Dropbox StaffHi NZFisher, welcome to our Community!
Did you receive any specific errors when trying to access your old Dropbox account?
Provided that your account was closed due to inactivity, then all you'd have to do would be for you to create a new account, using either the same email address, or a different one.
It won't contain your old files there, since they are removed along with the account.
I hope this clarifies!
And no specific errors, except that there is no account under that email address.
