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CamilleMatilde's avatar
CamilleMatilde
New member | Level 1
5 hours ago

Accidentally deleted account. Can it be restored?

Hello. Yesterday, my dad's dropbox account was deleted by accident. It has been less than 24 hours, and please if anyone knows how to restore his account, please help. He's 75 years old, and all of h...
Account Access
Create or delete account
Security
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 hours ago

Hey CamilleMatilde, sorry to hear about this.

I'm not sure if there's anything that can be done in this case, since the account was manually deleted.

I would suggest that you reach out to our support team, however, so they can let you know if there's anything that can be done.

You'll need to open a private browsing/incognito window and go to this page. Follow the prompts and submit your request.

Let us know when you have your ticket number.

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