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Forum Discussion

Bingo_needs_help's avatar
Bingo_needs_help
New member | Level 2
10 months ago

6 digit access code not found

I have been trying to access my dropbox account for the past month and have not received any 6 digit access code when I am trying to login. I don't think my account has been shut down as I have seen ...
Account Access
Security
Bingo_needs_help's avatar
Bingo_needs_help
New member | Level 2

I think I loged in over 1 year ago. I have also checked my spam as well as added no-reply@dropbox.com to my email contacts.

maher1982's avatar
maher1982
Icon for Super User rankSuper User
10 months ago

Dropbox deletes inactive accounts. If there's no activity on your Dropbox account for an extended period (about one year), I hope that your files haven't been deleted.

  • Bingo_needs_help's avatar
    Bingo_needs_help
    New member | Level 2
    10 months ago

    How can I check if my account has been deactivated?

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