We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Greg HP's avatar
Greg HP
Helpful | Level 5
2 years ago

2FA by authentication app is not working anymore

The time is set automatically (time.apple.com) and is the same on all my devices.   What I've tried so far: - Deactivate it for few seconds on one device and enable it again. - Set the time m...
  • Greg HP's avatar
    Greg HP
    2 years ago

    I'm using Bitwarden (the time-based 2FA field), but I have the same issue with 1Password.

     

    I just tried again while writing this message and... now it worked 😐

    The only difference is the browser: this time I used Safari instead of Firefox (I couldn't log in this forum with Firefox, but I could with Safari, so I tried for the 2FA code).

     

    Thank you for your help.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!