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Forum Discussion
Why was my account disabled?
Company account with email (quandinh@**** like email Dropbox of me) has been disabled from Saturday, July 11, 2020. Dropbox hasn't emailed notification? This account is used for business. Please h...
Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
Please contact Dropbox support team or send a feedback or bug by the app. The team will help you recover the data. If you are on a plus policy, there is a 30 days of recovering deleted data, even in the recycle bin. So, contact the Dropbox and don't worry.
Hi drsmhb
It's to this day for me. Impossible to recover anything despite few back n forth e.auls with the support ... have you experienced this recovery?
Thank you!
Stef
It's to this day for me. Impossible to recover anything despite few back n forth e.auls with the support ... have you experienced this recovery?
Thank you!
Stef
