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Forum Discussion
"We noticed a new sign in to your Dropbox."
I've been receiving these annoying emails for a few months. Every time I get one, I answer by checking the "yes, it's me" box. Yet they keep coming.
How can I stop these?
You can update your notificaiton preferences on your Notifications page.
(Second try, first post got marked as spam for some reason.)
Too Long; Didn't Read: Does it matter if I *never* click on the "yes it's me" link in these emails?
I find the content of the "We noticed a new sign in to your Dropbox" email annoying.
When I log onto Dropbox, I put in my email and password. I get a text for two factor authentication. I put in the code and access my dropbox. I also get an email (because I have the preference on) that Dropbox noticed a new sign on.
That's all fine and if I didn't like it, I have settings I can change.
But I find the fact that Dropbox asks me to open the mail and click on a link to verify it is, in fact, me annoying. It would be much better design to say: If it's you, do nothing. If it's not you, or if you're not sure, click this button.
So I ignore the "yes it's me", but I don't know if Dropbox actually does anything with the responses (or non-responses) from the "we noticed a new sign on" emails. Will Dropbox somehow limit my account if I ignore too many of these emails?
Thank you. Insight apprecitated.
- Fiona
Dropbox Staff
Hi simple_question. Nice user name!
Thank you for your feedback. The simple answer is to de-activate this notification, as suggested in this discussion and this is why I merged you feedback and questions here.
I also wanted to add that your account will not be limited in any way if you ingore these emails, however if a security email comes in one day, and you are not signing in at the time, for unauthorized activity clicking the "No" option in this email, will save the day and disconnect the unknown browser session.
Hope this info, makes you like this security feature just a little bit. :slight_smile:
In any case, thank you again for your feedback!
See you around in the Community.
