You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
chawke
2 years agoExplorer | Level 3
Unsolicited marketing email
I've been continuing to receive marketing emails from Dropbox at no-reply@em-s.dropbox.com although my marketing email settings are disabled. The last 4 marketing email subjects were "Top 4 tips to...
Jay
2 years agoDropbox Staff
Hi chawke, thanks for bringing this to our attention.
At the bottom of the emails, there should be an option to unsubscribe from receiving any more of this information.
Clicking that should prevent these messages from getting through.
If you need any further assistance, please let me know.
- anonymous2 years ago
I'm also having this problem. emails being received from dropbox when i have all options unchecked and cannot find any setting telling me otherwise
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!