Hello-
A couple of days ago, my Dropbox files suddently had an orange minus sign and the content was unavailable. I Googled the symbol, and uninstalled OneDrive---without success. This may be assoc...
Hey JWMS, jumping in here as well, I hope that's okay!
Deleting the Dropbox folder from your snippet above, would cause your Dropbox folder to be deleted and along with it, all your Dropbox files and the backed up files, so please refrain from doing that.
If the files in your Dropbox folder are old and useless to you, you're welcome to delete those ones, and the deletion will sync to your account on dropbox.com.
But now, what needs to be done is basically up to you.
Do you want your desktop files to be backed up to Dropbox, so you can access a static copy on dropbox.com?
Or do you want to sync them? If you sync them, you'll be able to access and edit them both from your Dropbox folder and dropbox.com, whereas with Backup, you can just view them on dropbox.com, but not edit them.
If you'd like to sync them, they'll need to be added to your Dropbox folder, outside the PC folder.
To be safe, if you want to do this, I would suggest disabling the backup, so that your desktop folders are moved back to their original locations on your computer.
And then, you can move only the files you want to the Dropbox folder, to sync them to your account.
I want Sync---------I've looked at several tutorials and it seems I automatically get backup on the files I've chosen to sync??? Backup would only be used for other files that are static that I don't need to sync -- such as my Desktop?
What's confusing me is that, when I select the Documents (highlighted in the snip below) to file a document, I get everything I want, and I get that same material when I go to dropbox.com and select the "PC" file, (but the heading says "PC Backup"). When I select Dropbox in the snip below, I get the subset that is old material I do not need and the desired files are not there - it is just the static backup. My solution has been to never place files in Dropbox, just in Documents in the snip. Would it be best if I just deleted the Dropbox in that snip?
Related: When I search for a file on my computer, I seem to have the file and a backup---see below. Does that mean I'm doing both Backup and Sync?
And- on Dropbox on-line, when I select in the list of files, the header says "PC backup".
Hey JWMS, jumping in here as well, I hope that's okay!
Deleting the Dropbox folder from your snippet above, would cause your Dropbox folder to be deleted and along with it, all your Dropbox files and the backed up files, so please refrain from doing that.
If the files in your Dropbox folder are old and useless to you, you're welcome to delete those ones, and the deletion will sync to your account on dropbox.com.
But now, what needs to be done is basically up to you.
Do you want your desktop files to be backed up to Dropbox, so you can access a static copy on dropbox.com?
Or do you want to sync them? If you sync them, you'll be able to access and edit them both from your Dropbox folder and dropbox.com, whereas with Backup, you can just view them on dropbox.com, but not edit them.
If you'd like to sync them, they'll need to be added to your Dropbox folder, outside the PC folder.
To be safe, if you want to do this, I would suggest disabling the backup, so that your desktop folders are moved back to their original locations on your computer.
And then, you can move only the files you want to the Dropbox folder, to sync them to your account.
Thanks--the link showed how to delete Backups, and I think I just want to disable backup. However, this thread has solved my main problem (minus sign in orange box, unable to access files) by having me reinstall Dropbox. For the questions of file locations, etc. I'll get my grandson to help me. (Will all of the suggestions and responses be available to me for a few weeks?) Dropbox might consider a program "Dropbox for Seniors" which would be simpler for someone who is not a techie---kind of like the Jitterbug phone vs. an IPhone...........
You have all been very responsive---------thanks! JWMS
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I Googled the symbol, and uninstalled OneDrive---without success. This may be assoc...","body@stringLength":"598","rawBody":"
Hello-
\n
A couple of days ago, my Dropbox files suddently had an orange minus sign and the content was unavailable. I Googled the symbol, and uninstalled OneDrive---without success. This may be associated with a problem I've had since starting Dropbox---I seem to have two accounts. When I Iog into Dropbox.com, I get one set of a few folders that I almost never use; that also happens after clearing my Firefox cache. On my file manager, when I save files, they go to a different Dropbox location that I can't access using Dropbox.com. Any suggestions would be appreciated!
","kudosSumWeight":0,"postTime":"2023-09-03T06:45:19.365-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Account Settings","text":"Account Settings","time":"2018-07-09T06:04:28.275-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Multiple Accounts","text":"Multiple Accounts","time":"2019-05-29T05:01:19.356-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Web","text":"Web","time":"2020-01-27T07:00:15.930-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:711162_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2915},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:711162":{"__typename":"Conversation","id":"conversation:711162","solved":true,"topic":{"__ref":"ForumTopicMessage:message:711162"},"lastPostingActivityTime":"2023-09-08T13:40:52.133-07:00","lastPostTime":"2023-09-08T13:40:52.133-07:00","unreadReplyCount":21,"isSubscribed":false},"ModerationData:moderation_data:711162":{"__typename":"ModerationData","id":"moderation_data:711162","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:711162_3":{"__typename":"Revision","id":"revision:711162_3","lastEditTime":"2023-09-04T14:22:13.717-07:00"},"AcceptedSolutionMessage:message:711939":{"__typename":"AcceptedSolutionMessage","id":"message:711939","conversation":{"__ref":"Conversation:conversation:711162"},"author":{"__ref":"User:user:696151"},"revisionNum":1,"uid":711939,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001019"},"parent":{"__ref":"ForumReplyMessage:message:711877"},"subject":"Re: Orange Minus what does the icon mean?","moderationData":{"__ref":"ModerationData:moderation_data:711939"},"body":"
Hey JWMS, jumping in here as well, I hope that's okay!
\n
\n
Deleting the Dropbox folder from your snippet above, would cause your Dropbox folder to be deleted and along with it, all your Dropbox files and the backed up files, so please refrain from doing that.
\n
\n
If the files in your Dropbox folder are old and useless to you, you're welcome to delete those ones, and the deletion will sync to your account on dropbox.com.
\n
\n
But now, what needs to be done is basically up to you.
\n
\n
Do you want your desktop files to be backed up to Dropbox, so you can access a static copy on dropbox.com?
\n
\n
Or do you want to sync them? If you sync them, you'll be able to access and edit them both from your Dropbox folder and dropbox.com, whereas with Backup, you can just view them on dropbox.com, but not edit them.
\n
\n
If you'd like to sync them, they'll need to be added to your Dropbox folder, outside the PC folder.
\n
\n
To be safe, if you want to do this, I would suggest disabling the backup, so that your desktop folders are moved back to their original locations on your computer.
\n
\n
And then, you can move only the files you want to the Dropbox folder, to sync them to your account.
Hey , jumping in here as well, I hope that's okay!
\n
\n
Deleting the Dropbox folder from your snippet above, would cause your Dropbox folder to be deleted and along with it, all your Dropbox files and the backed up files, so please refrain from doing that.
\n
\n
If the files in your Dropbox folder are old and useless to you, you're welcome to delete those ones, and the deletion will sync to your account on dropbox.com.
\n
\n
But now, what needs to be done is basically up to you.
\n
\n
Do you want your desktop files to be backed up to Dropbox, so you can access a static copy on dropbox.com?
\n
\n
Or do you want to sync them? If you sync them, you'll be able to access and edit them both from your Dropbox folder and dropbox.com, whereas with Backup, you can just view them on dropbox.com, but not edit them.
\n
\n
If you'd like to sync them, they'll need to be added to your Dropbox folder, outside the PC folder.
\n
\n
To be safe, if you want to do this, I would suggest disabling the backup, so that your desktop folders are moved back to their original locations on your computer.
\n
\n
And then, you can move only the files you want to the Dropbox folder, to sync them to your account.
\n
\n
It's up to you, but I hope this helps!
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Thanks, Walter-
\n
I want Sync---------I've looked at several tutorials and it seems I automatically get backup on the files I've chosen to sync??? Backup would only be used for other files that are static that I don't need to sync -- such as my Desktop?
\n
What's confusing me is that, when I select the Documents (highlighted in the snip below) to file a document, I get everything I want, and I get that same material when I go to dropbox.com and select the \"PC\" file, (but the heading says \"PC Backup\"). When I select Dropbox in the snip below, I get the subset that is old material I do not need and the desired files are not there - it is just the static backup. My solution has been to never place files in Dropbox, just in Documents in the snip. Would it be best if I just deleted the Dropbox in that snip?
\n
\n
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Related: When I search for a file on my computer, I seem to have the file and a backup---see below. Does that mean I'm doing both Backup and Sync?
\n
\n
And- on Dropbox on-line, when I select in the list of files, the header says \"PC backup\".
\n
\n
Sorry for all my confusion JWMS
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Thanks, Walter-
\n
I want Sync---------I've looked at several tutorials and it seems I automatically get backup on the files I've chosen to sync??? Backup would only be used for other files that are static that I don't need to sync -- such as my Desktop?
\n
What's confusing me is that, when I select the Documents (highlighted in the snip below) to file a document, I get everything I want, and I get that same material when I go to dropbox.com and select the \"PC\" file, (but the heading says \"PC Backup\"). When I select Dropbox in the snip below, I get the subset that is old material I do not need and the desired files are not there - it is just the static backup. My solution has been to never place files in Dropbox, just in Documents in the snip. Would it be best if I just deleted the Dropbox in that snip?
\n
\n
\n
Related: When I search for a file on my computer, I seem to have the file and a backup---see below. Does that mean I'm doing both Backup and Sync?
\n
\n
And- on Dropbox on-line, when I select in the list of files, the header says \"PC backup\".
\n
\n
Sorry for all my confusion JWMS
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Orange Minus what does the icon mean?","moderationData":{"__ref":"ModerationData:moderation_data:712446"},"body":"
Thanks--the link showed how to delete Backups, and I think I just want to disable backup. However, this thread has solved my main problem (minus sign in orange box, unable to access files) by having me reinstall Dropbox. For the questions of file locations, etc. I'll get my grandson to help me. (Will all of the suggestions and responses be available to me for a few weeks?) Dropbox might consider a program \"Dropbox for Seniors\" which would be simpler for someone who is not a techie---kind of like the Jitterbug phone vs. an IPhone...........
You have all been very responsive---------thanks! JWMS
Thanks--the link showed how to delete Backups, and I think I just want to disable backup. However, this thread has solved my main problem (minus sign in orange box, unable to access files) by having me reinstall Dropbox. For the questions of file locations, etc. I'll get my grandson to help me. (Will all of the suggestions and responses be available to me for a few weeks?) Dropbox might consider a program \"Dropbox for Seniors\" which would be simpler for someone who is not a techie---kind of like the Jitterbug phone vs. an IPhone...........
You have all been very responsive---------thanks! JWMS
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Deleting the backups basically means disabling them in this case, but thanks for your feedback, JWMS!
\n
\n
We appreciate all your comments and I will inform the team about your thoughts.
\n
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I'm glad this thread solved a part of the issue and, of course, it will remain here and all the info will be available.
\n
\n
You can also reply back at any time, if you need anything else!
Deleting the backups basically means disabling them in this case, but thanks for your feedback, !
\n
\n
We appreciate all your comments and I will inform the team about your thoughts.
\n
\n
I'm glad this thread solved a part of the issue and, of course, it will remain here and all the info will be available.
\n
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You can also reply back at any time, if you need anything else!
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