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Forum Discussion
Orange Minus what does the icon mean?
Hello-
A couple of days ago, my Dropbox files suddently had an orange minus sign and the content was unavailable. I Googled the symbol, and uninstalled OneDrive---without success. This may be assoc...
Hey JWMS, jumping in here as well, I hope that's okay!
Deleting the Dropbox folder from your snippet above, would cause your Dropbox folder to be deleted and along with it, all your Dropbox files and the backed up files, so please refrain from doing that.
If the files in your Dropbox folder are old and useless to you, you're welcome to delete those ones, and the deletion will sync to your account on dropbox.com.
But now, what needs to be done is basically up to you.
Do you want your desktop files to be backed up to Dropbox, so you can access a static copy on dropbox.com?
Or do you want to sync them? If you sync them, you'll be able to access and edit them both from your Dropbox folder and dropbox.com, whereas with Backup, you can just view them on dropbox.com, but not edit them.
If you'd like to sync them, they'll need to be added to your Dropbox folder, outside the PC folder.
To be safe, if you want to do this, I would suggest disabling the backup, so that your desktop folders are moved back to their original locations on your computer.
And then, you can move only the files you want to the Dropbox folder, to sync them to your account.
It's up to you, but I hope this helps!
Thanks, Walter-
I found the email address on Accounts, but not on Apps--this is what I saw:
(Note that you are dealing with a senior citizen that is not super computer-savy..........Thanks, JWMS
Rich
Super User II
Super User II
JWMS wrote:
I found the email address on Accounts, but not on Apps
Walter is referring to the Dropbox app, not the Apps tab on the website.
Sorry--there is no Dropbox icon on my Taskbar. When I want to my desktop, two Dropbox icons appear. The upper one gives me one set of folders (not the much larger set of folders I normally use), and the other one does nothing. See the snip below:
Also, when I go to Search, on my taskbar and click on the Dropbox app, nothing happens....
Thanks!
JWMS- Nancy
Dropbox Staff
Hi JWMS! I hope you're doing great.
What if you click on the "Open" button, as shown in your last screenshot? Do you see anything else then in your computer's system tray?
Also, when looking at your system tray (at the bottom part of your computer, close to clock settings), do you see any small arrows? If yes, please click there too, and let me know if you can see a small Dropbox icon now.
Thanks, Nancy-
Nothing happens when I click "Open." I did click on location, and got:
Nothing on my system tray. The only "arrow" was the upward facing caret for hidden icons, but it was not there, either...............
I get the following when selecting "all apps"
Thanks for the help! JAYWMS
- Walter
Hey JWMS, sorry to jump in here, but I wanted to clarify that your first screenshot shows the contents of your Dropbox folder which is syncing with the website as you see while the second screenshot shows your backed up files.
The first set of files are the ones that are syncing in your Dropbox folder and you can work on them in your Dropbox folder to have the changes sync across all your connected devices and the website too.
The second set of files are your backed up files which are a static copy of the files as they were when you first backed them up until you choose to manually update them.
The real question here would be; what are you looking to achieve here? Back your files up to Dropbox or have them syncing via the Dropbox apps and website?
Thanks, Walter-
I want Sync---------I've looked at several tutorials and it seems I automatically get backup on the files I've chosen to sync??? Backup would only be used for other files that are static that I don't need to sync -- such as my Desktop?
What's confusing me is that, when I select the Documents (highlighted in the snip below) to file a document, I get everything I want, and I get that same material when I go to dropbox.com and select the "PC" file, (but the heading says "PC Backup"). When I select Dropbox in the snip below, I get the subset that is old material I do not need and the desired files are not there - it is just the static backup. My solution has been to never place files in Dropbox, just in Documents in the snip. Would it be best if I just deleted the Dropbox in that snip?
Related: When I search for a file on my computer, I seem to have the file and a backup---see below. Does that mean I'm doing both Backup and Sync?
And- on Dropbox on-line, when I select in the list of files, the header says "PC backup".
Sorry for all my confusion JWMS
