We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

andreasteiner's avatar
andreasteiner
New member | Level 2
2 months ago

Not getting the verification email

I just created my Dropbox account and I cannot receive the verification email. I have tried resending it multiple times, closing the browser and opening a new one, checking that my email was entered ...
Account Settings
  • Walter's avatar
    Walter
    2 months ago

    Hi there andreasteiner - sorry to hear you're having issues with this. 

     

    Could you please clear your browser's cache or try another browser and let us know how it goes?

     

    Also make sure to look for the verification email in your email's spam/junk folder as well.

     

    Keep us posted anyhow!

priman's avatar
priman
New member | Level 2
23 days ago

hello I have been trying to verify my dropbox account but apparently I did not receive the email from drop box, I tried few suggestion such as changing the machine searching, clearly cache, looking in spam files but still did not receive any email yet. I use my work domain account, please help 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!