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ElenaMerk's avatar
ElenaMerk
Helpful | Level 6
4 years ago

No Access to Dropbox

When I try to open the dropbox page from my laptop, I get the error that this site can't be reached. I checked my connection and I can get access through my mobile phone with the same connection. I made multiple restarts. I checked my antivirus settings. Nothing seems to work. I also tried from multiple browsers. I still get the error in all of them! Iam now texting you from my mobile phone. Please help!!!!

  • Found it! After a long search. There was blocked from the hosts file. I deleted it from there and now I am fine.
  • ElenaMerk's avatar
    ElenaMerk
    Helpful | Level 6
    I also tried from multiple browsers. I still get the error in all of them! Iam now texting you from my mobile phone.
  • ElenaMerk's avatar
    ElenaMerk
    Helpful | Level 6
    Found it! After a long search. There was blocked from the hosts file. I deleted it from there and now I am fine.
    • Akash17's avatar
      Akash17
      New member | Level 2
      I’m having the same problem how do solve it with the host file? Can you give step by step instructions thank you !!
      • ElenaMerk's avatar
        ElenaMerk
        Helpful | Level 6
        Yes.
        I have windows so you go to the search bar and cope paste this:

        C:\Windows\System32\drivers\etc\hosts

        You will find
        the host file. Select it and open it with the notepad. Then when it's open search all the file (by pressing (ctrl+ F) and typing dropbox). If it exists there, it blocks you from accessing it so delete all links that contain it. I hope I was helpful.

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