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Forum Discussion

jro76's avatar
jro76
Explorer | Level 3
4 months ago

Never received verification email

As others have had the same issue, so too am I not able to receive the verification email to verify my email address.  I have tried the "resend email" numerous times as well as checked spam/junk, clu...
Account Settings
jro76's avatar
jro76
Explorer | Level 3

Yes please do! You can't do much on Dropbox without verifying your email. Thank you

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hey jro76!

 

I just emailed you about this issue and we'll continue there.

 

Thanks!

  • jro76's avatar
    jro76
    Explorer | Level 3
    4 months ago

    Hi Hannah.

    I just responded to your email.

    Thank you !

  • jro76's avatar
    jro76
    Explorer | Level 3
    4 months ago

    Hi. I've sent two emails back to the original email that Dropbox support sent me to confirm it was me they were contacting from this community forum but haven't heard back from Dropbox since. I want to make sure that Dropbox support is receiving my emails, so this issue can be resolved. Let me know please. Thank you.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      4 months ago
      Hey jro76. I checked your convo with Hannah and I can see your last emails. 
       
      As soon as she’s available, she’ll review your case and get back to you with more details.
      • jro76's avatar
        jro76
        Explorer | Level 3
        4 months ago

        Okay, thank you.

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