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Forum Discussion
donheff
2 years agoHelpful | Level 7
Moving Dropbox folder blocked
I have been on a bit of a journey with Dropbox since I upgraded to 2T. I initially synched about 300GB from an external drive to the C: drive by mistake. I seem to have that resolved. Then I moved...
- 2 years ago
Thanks Walter. I believe I have finally solved my Dropbox problems -at least to the point that I have a workable solution. As might be expected, this all likely resulted from my lack of understanding about how Dropbox works. I have used the free account for many years and kept a couple of small encrypted files on it that I want to be available from multiple devices. When I started to pile up vast amounts of data from astrophotography I decide it was time to store some of this stuff in the cloud.
In any event, I set all files to be stored online only and then uninstalled and reinstalled Dropbox. I put it back on my C: drive. A Dropbox chat technician explained that, even though the files are set to online only, Dropbox has to temporarily copy files from external volumes to the volume it is installed in (C:, again in my case) until they are uploaded. Accordingly, I gradually added external files back into the fold and now I believe it is set to sync the files I want backed up from my external volume.
I don't know why my third party app continued to find a local Dropbox folder after I moved it. In my brief search I couldn't see it. The app is now happy with Dropbox back in it's familiar location so I am OK.
Walter
2 years agoDropbox Staff
Hey donheff, sorry to hear you're having issues with this.
Before taking any drastic actions, can you please clarify where your Dropbox folder resides at the moment? You can see this from the sync tab in the app's preferences.
A screenshot of the error the 3rd party app you mentioned is giving you as well as the Dropbox app's status and version as shown in your system tray would also help.
Thanks!
- donheff2 years agoHelpful | Level 7
Thanks Walter. I believe I have finally solved my Dropbox problems -at least to the point that I have a workable solution. As might be expected, this all likely resulted from my lack of understanding about how Dropbox works. I have used the free account for many years and kept a couple of small encrypted files on it that I want to be available from multiple devices. When I started to pile up vast amounts of data from astrophotography I decide it was time to store some of this stuff in the cloud.
In any event, I set all files to be stored online only and then uninstalled and reinstalled Dropbox. I put it back on my C: drive. A Dropbox chat technician explained that, even though the files are set to online only, Dropbox has to temporarily copy files from external volumes to the volume it is installed in (C:, again in my case) until they are uploaded. Accordingly, I gradually added external files back into the fold and now I believe it is set to sync the files I want backed up from my external volume.
I don't know why my third party app continued to find a local Dropbox folder after I moved it. In my brief search I couldn't see it. The app is now happy with Dropbox back in it's familiar location so I am OK.
- KimiZ2 years agoExplorer | Level 3
How did you move the folder from Dropbox onto an external drive? Am having a devil of a time - even after the folder has been permanently deleted off of Dropbox and now only resides on my laptop hard drive - I operate on a Mac -
Help with this is truly appreciated - Kimi
- donheff2 years agoHelpful | Level 7
The question was: how did you move the dropbox folder to an external drive.
I don't remember specifically. I had either Googled it or found a reference in a Dropbox forum. IIRC, I eventually found a "Move Dropbox Folder" link and just followed a few steps. But, I concluded later that I did not want it on an external drive. Instead I reinstalled the app and located the folder on my C: drive and set it to keep all files in the cloud.
- KimiZ2 years agoExplorer | Level 3Were you able to move a folder now on your C drive to an external drive?
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