You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Hanif01's avatar
Hanif01
Explorer | Level 3
2 years ago

Missing options in sync tab of my desktop app

Hi   I have Windows 10 Enterprise installed on my computer and newer version of Dropbox. Following options are not available in my dropbox preferences while 2 of my colleagues have it. I...
Desktop
dropbox business
Sync
  • Megan's avatar
    Megan
    2 years ago

    Hi Hanif01, how are you today?

     

    Can you let me know more, in regards to the app's syncing status, and how long it's been like that?

     

    Keep in mind that you can adjust the app's bandwidth, by following these steps. 

     

    Keep me posted!

Hanif01's avatar
Hanif01
Explorer | Level 3

Hi Megan

 

Yes that is correct.

My Dropbox looks like following

 

Thank you for your help.

 

Regards

Hanif

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Hanif01, thanks for your speedy response! 

 

You mentioned that you're part of a team, so it sounds like your admin might have disabled that feature for you. Have a look into this Help Center article. 

 

Would you be able to check with the Team's admin, and let me know how that goes? 

  • Hanif01's avatar
    Hanif01
    Explorer | Level 3
    2 years ago

    Hi Megan

     

    Thanks again for your feedback.

    Could you please share some screen shots as well?

     

    Regards

    Hanif

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Hanif, I hope you don’t mind if I jump in here, too. 

       

      Can you let me know what type of screenshots do you need? 

       

      Is there a part of the Help Center instructions you’d like us to further explain?

      • Hanif01's avatar
        Hanif01
        Explorer | Level 3
        2 years ago

        Hi Nancy

         

        First of all thank you for helping me/us with the issue.

        Our company's main goal is that our users PC's/Mac must not sync local disc with Dropbox. Otherwise users local disk will get full and the whole point of storage large files in to Dropbox will be gone.

        Our company have the enterprise license of Dropbox.

         

        Most of our PC's are installed with windows 10 64bit and when we try to install Dropbox application on these computers we gets the following functions or choices

         

        And we would like to have the following function or choices to appear in the application

         

        If we re-install a computer from the scratch then we gets the following choices when we try to install Dropbox

         

        So how can we get the choice "Let my admin manage this setting" on those computers which are not freshly OS installed?

        Thanks again and have a nice day.

         

        Regards

        Hanif

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!