You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I think I have two Dropbox accounts, but I can't change the account I see in my Windows Explorer
I think I accidentally created a new dropbox account when I was setting up a new computer (one that I ended up having to return and wipe of data). That account I paid for to have extra space. The p...
Hey mgraham74, thanks for reaching out to the Dropbox Community!
So, from what I understand, you have two accounts, a free one, which is full and is linked to your old computer and a paid one, which is linked to your new computer.
If you want to change the Dropbox account linked to your old computer, all you have to do is sign out of it on the app's preferences and then sign in with your preferred account.
Hey mgraham74, thanks for reaching out to the Dropbox Community!
So, from what I understand, you have two accounts, a free one, which is full and is linked to your old computer and a paid one, which is linked to your new computer.
If you want to change the Dropbox account linked to your old computer, all you have to do is sign out of it on the app's preferences and then sign in with your preferred account.
Hmmm. I must have done it years ago amd just didn't realize it. Or it installed and i didn't even realize it. I will look deeper. I don't even remember installing on the new computer either. It was just there.
About Settings and Preferences
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!
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That account I paid for to have extra space. The p...","body@stringLength":"749","rawBody":"
I think I accidentally created a new dropbox account when I was setting up a new computer (one that I ended up having to return and wipe of data). That account I paid for to have extra space. The problem is on my old computer (the one I am still using), I have a Dropbox, but it keeps telling me I need more data and to get a plan. Well, once I figured out I created the new account, vs upgrading the old one, I wanted to change the Dropbox folder I see in my Windows Explorer, but I cannot. So I now can only access the \"old\" small account that doesn't sync, unless I log into my web account for Dropbox. Imminently less convenient. Can anyone help me figure this out?
I think I accidentally created a new dropbox account when I was setting up a new computer (one that I ended up having to return and wipe of data). That account I paid for to have extra space. The problem is on my old computer (the one I am still using), I have a Dropbox, but it keeps telling me I need more data and to get a plan. Well, once I figured out I created the new account, vs upgrading the old one, I wanted to change the Dropbox folder I see in my Windows Explorer, but I cannot. So I now can only access the \"old\" small account that doesn't sync, unless I log into my web account for Dropbox. Imminently less convenient. Can anyone help me figure this out?
\n
\n
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It was just in my windows explorer. I will try.","body@stringLength":"114","rawBody":"I have never had anything dropbox installed (deliberately anyway). It was just in my windows explorer. I will 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Hey mgraham74, thanks for reaching out to the Dropbox Community!
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So, from what I understand, you have two accounts, a free one, which is full and is linked to your old computer and a paid one, which is linked to your new computer.
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If you want to change the Dropbox account linked to your old computer, all you have to do is sign out of it on the app's preferences and then sign in with your preferred account.
Hey , thanks for reaching out to the Dropbox Community!
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So, from what I understand, you have two accounts, a free one, which is full and is linked to your old computer and a paid one, which is linked to your new computer.
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If you want to change the Dropbox account linked to your old computer, all you have to do is sign out of it on the app's preferences and then sign in with your preferred account.
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I think I have two Dropbox accounts, but I can't change the account I see in my Windows Explorer","moderationData":{"__ref":"ModerationData:moderation_data:725124"},"body":"
mgraham74 wrote: I have never had anything dropbox installed (deliberately anyway). It was just in my windows explorer.
\n
If you had a Dropbox folder in Explorer, you had the Dropbox application installed, otherwise you wouldn't be able to sync.
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I must have done it years ago amd just didn't realize it. Or it installed and i didn't even realize it. I will look deeper. I don't even remember installing on the new computer either. It was just there.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-10-28T04:48:21.511-07:00","lastPublishTime":"2023-10-28T04:48:21.511-07:00","metrics":{"__typename":"MessageMetrics","views":1120},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001019/message:725041/message:725151","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1734449632000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1734449632000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1734449632000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001019","messageSubject":"i-think-i-have-two-dropbox-accounts-but-i-cant-change-the-account-i-see-in-my-wi","messageId":"725041","replyId":"725119"},"buildId":"OKtI0OLKuXmERTJKBVqYX","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}