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Forum Discussion

Spillage's avatar
Spillage
Collaborator | Level 8
7 months ago

I no longer get the option to back up an external drive on my Mac

I'm running v198.4.7615 on a Mac running macOS 14.4.1. I have not yet upgraded to File Provider   I previously dismissed the offer to sync an external drive, but changed my mind.   In settings/ba...
Account Settings
Desktop
Dropbox Backup
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for bringing this to our attention, Spillage.

 

What is the size and usage of your external drive at the moment?

 

Also, what is the format of the drive?

 

Let me know and we'll go from there.

Spillage's avatar
Spillage
Collaborator | Level 8
7 months ago

Hi, Hannah,

 

External drive is a 2T Samsung T7 SSD, connected via USB-C
It's formatted APFS (via GUID Partition map).

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