We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Adam49's avatar
Adam49
Explorer | Level 4
5 years ago

I can't login cause my email address doesn't exist anymore

I had signed up years ago and the email address I used to sign up i stopped using after a year and I believe the email has been deleted permanently therefore I can’t seem to log in with the email and...
Account Access
Account Settings
Create or delete account
andre_pierce's avatar
andre_pierce
New member | Level 2

My email address is no longer available. So there is no possibility to access my old account which is around 10 years old and full of private stuff like family foots, passport pictures etc. How it is possible to change the email address of an account to which I cannot login?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!