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Rinconman's avatar
Rinconman
Helpful | Level 7
8 months ago

How to reset the file system warning options on Mac

I have a new Macbook Air M3.  I am new to mac.  I have DB for Business.  I have DB on macOS on File Provider.

 

I opened an excel file in a shared folder and a system prompt came up asking me if I want to lock the file.  I chose no and also selected the box to not show this prompt again.  Well I want to show it again.

 

I read I can reset the File System Warning options by going into the DB settings, then account, and press the option key.  I need to hold option and see the box to "Reset File System Warning options".  If I let go of option key it disappears.  so while holding the option key I click on it and it looks to press (changes color) but there is no prompt like apply.

 

I restarted the computer and i still do not get the prompt.  Any idea?

 

thanks

 

Account Settings
Desktop
dropbox business
Mac
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi there, Rinconman, thanks for your post.

     

    Was the prompt to lock the file Dropbox related or macOS related? 

     

    Because the file might have been in the Dropbox folder, but the Dropbox folder is just like any other folder on your computer, just with syncing abilities.

     

    Have you tried to do this through your OS instead?

     

    Keep me posted.

    • Rinconman's avatar
      Rinconman
      Helpful | Level 7
      8 months ago

      It was a Dropbox related prompt. Asking to lock the file so others cannot edit it.  I can lock it by right clicking and choose lock file but wanted to get the prompt back for now.  

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Rinconman, after restarting your device, did you follow the same steps again, and there’s no Apply button showing still? Are you seeing any other options perhaps?

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