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jxrgen's avatar
jxrgen
Helpful | Level 6
2 years ago

How to deactivate smart sync

Hi, is there any way to completly deactivate the smart sync "feature"?

 

Since that was introduced the dropbox service became really messy. I use selective sync a lot, now I have always I add new files activate for all new files to have them offline available. As I don't want to use smart sync at all and always have my files offline available I just want to deactivate that function completely but it seems that there is no setting in the settings.

 

(And what is this annoying "Labels" thing, is it even a problem to get a forum running without annoying ppl with useless features?)

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey jxrgen, thanks for reaching out to the Dropbox Community.

     

    To disable this feature, first you need to make sure that all your files are switched to 'available offline'

     

    Once you've right clicked on the files and chosen 'make available offline' for everything, you should be able to disable the Dropbox system extension.

     

    Let me know how it goes!

    • jxrgen's avatar
      jxrgen
      Helpful | Level 6
      2 years ago

      OK, so from what you are saying is that I have to deactivate the system extension to deactivate the smart sync.

       

      1) Does that affect the dropbox sync in general?

      2) Does that affect the selective sync?

      2) Do I have to do this procedure on every single system I use my dropbox account?

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey jxrgen, disabling the Dropbox system extension, will just no longer allow you to use the 'make online-only' feature.

         

        Syncing will otherwise not be affected, nor will you need to do this every time you use Dropbox.

    • kyle88204's avatar
      kyle88204
      Helpful | Level 5
      2 years ago

      Hello, the Dropbox system extension option is not listed under my general tab.  I really want to disable this so all my files are always available offline on my computer.

       

      Thank you

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