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hgz's avatar
hgz
Helpful | Level 6
2 years ago

High memory usage on Mac M1

Hi,   I've just installed my first M1 iMAC and entered the Dropbox beta program. I need to add that I run an Intel base MB Pro in parallel and I've entered the beta program there as well. So far ...
Beta build
Desktop
Mac
  • hgz's avatar
    hgz
    2 years ago

    Issue was resolved.

    Many thx to the Dropbox support team!

    Root cause:

    - a faulty,  external USB hard-disc which was configured for a Dropbox backup. Actually, this drive seemed to work properly but unmount/mounted themself periodically. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Sorry to hear about this, ZeroClover.

 

Can you take a look at this article with all the possible reasons this might be happening and let me know if it helps?

David K.79's avatar
David K.79
Explorer | Level 4
2 years ago

I have been having this memory leak problem for months on macOS. I just quit Dropbox (again) after it was hogging 30+GB of memory. I do not have more than 300,000 files in the Dropbox folder, and I have contacted support directly without resolution (issues just get marked as solved).

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Sorry to hear about this issue, David K.79. 

     

    Please feel free to send me your ticket number here, and I’ll have a look.

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