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Forum Discussion
hgz
2 years agoHelpful | Level 6
High memory usage on Mac M1
Hi, I've just installed my first M1 iMAC and entered the Dropbox beta program. I need to add that I run an Intel base MB Pro in parallel and I've entered the beta program there as well. So far ...
- 2 years ago
Issue was resolved.
Many thx to the Dropbox support team!
Root cause:
- a faulty, external USB hard-disc which was configured for a Dropbox backup. Actually, this drive seemed to work properly but unmount/mounted themself periodically.
goBiGGER
2 years agoExplorer | Level 4
@hgz How did it go for you so far? I am currently getting 31GB+ Dropbox memory usage on a brand new Mac Studio Ultra 64GB ram. It's forcing it to use 4.5GB disk cache, wearing my SSD... Not to mention the CPU 100%. It is uploading a ton of files at the moment, but still...
- hgz2 years agoHelpful | Level 6
Hi goBiGGER
unfortunately my memory (leak) issue still exists and I need to kill & restart the Dropbox process every 3 days.
Dropbox support was very kind and proactive so far and we ran through all possible user actions like re-indexing, checking security settings on the Dropbox folder (btw Apple Silicon machines need full access) and so on. As said, unfortunately the issue still exists and as far as I understood support, they will forward it now to engineering. I would assume that your experiences will help engineering identifying the root cause as well.
KR
Hans-Georg
- goBiGGER2 years agoExplorer | Level 4
did the same, restarted and that got it down to 2.9GB at the moment. But I suspect if I leave it on another week or two it will get large again... A memory leak by the looks of it...
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