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maxj's avatar
maxj
New member | Level 2
6 months ago

Feedback on the pop-up notification when making a file online-only

When you right click on Mac to make something "offline-only" you get this message. According to a chat with support, it's supposed to indicate a "warning" that some apps might not be able to read files properly that are "online-only", however as you can see, that's not at all what it says. This pop-up is indicating that the function I'm attempting to perform, is happening "while there's an issue", which is not the case. This is extremely confusing messaging and should be simplified to reflect an accurate message to users. 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey maxj, thanks for taking the time to post to our Community.

     

    We really appreciate your feedback on the notification pop-up, when making a file online-only.

     

    I'll make sure to pass your comments along to our team.

     

    If you have any questions, let us know.

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