We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

LillyN's avatar
LillyN
New member | Level 2
2 years ago

dowload invoice/receipt

Im not able to see the receipts. How can I get them?
Account Settings
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey LillyN, thanks for posting on our Community and sorry to hear you're having issues with this.

 

Can you please let us know what plan you're on at the moment and what you see in your account's billing page?

 

Thanks so much!

  • LillyN's avatar
    LillyN
    New member | Level 2
    2 years ago

    the billing page is empty. Each one of us (at the company) had a single dropbox access and I paid 20,83 monthly. Now I use other access. But i need the invoices for 14.10.2022, 14.11.2022, 15.12.2022, 14.02.2023 and 14.03.2023. Thank you

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      In that case, I'd suggest that you get in touch with our support team directly for further assistance on this LillyN 

       

      To do so, make sure to use an incognito window without logging into any Dropbox account and fill in this form with all the relevant details.

       

      Once you do that and get a ticket from our system, feel free to share it with us here so that we can look it up too. 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!