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New member | Level 2

2 years ago

Solved

Displaying all non-synced folders along with synced folders

I would like to view all my desktop folders, even those that are not synced in dropbox. I know this is possible, because my previous Mac allowed this, and the "online only" folders were indicated as ...

Walter
2 years ago
Hi there ScottAMRaleigh, sorry to hear you're having issues with this.

Online only folders should not be confused with selectively un-synced folders. Could you check the app's preferences under the sync tab and let me know if you can find the folders in the selective sync settings?

Thanks!

Walter

Dropbox Staff

2 years ago

Hi there ScottAMRaleigh, sorry to hear you're having issues with this.

Online only folders should not be confused with selectively un-synced folders. Could you check the app's preferences under the sync tab and let me know if you can find the folders in the selective sync settings?

Thanks!

ScottAMRaleigh

New member | Level 2

2 years ago

Okay, thank you. So, I followed your instructions, and set my preferences to "online only" and selected all my dropbox folders to "sync to this mac."

Unfortunately, Mac Finder is only displaying the previously synced folders (not all of them). This is a new Mac, so I'm trying to set up to model my old Mac. Following your instructions, my plan was to just make all the folders "online only" and then re-select the individual folders I want to sync to the desktop.

Repeating above, it's not displaying all the folders, just the ones I originally synced (which are now "online only"). I'm assuming this means I need to uninstall dropbox, reinstall it, and start fresh -- syncing all folder "online only" and then once they all show up in Finder as online only, I then selectively sync the ones I want on my desktop. Is this correct? Is there any other way?

Walter
Dropbox Staff
2 years ago
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Do you see the folders you're not seeing in Finder under your selective sync settings perhaps ScottAMRaleigh?
- ScottAMRaleigh
  New member | Level 2
  2 years ago
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  Shortly after I typed that last message, all the folders appeared in Finder. It just took about 10 minutes or so. Everything is fine, thanks for your help!
  
  I might suggest that in the directions for new installs, Dropbox instructs users to first select ALL the folders "online only," then selectively sync. Especially, if the user wants to see all their available folders, even those online only. I'm assuming most users would prefer that way upon startup.
  
  I appreciate you, thank you.
  - Walter
    Dropbox Staff
    2 years ago
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    I'm glad to hear it's sorted now and thanks for keeping me in the loop too, Scott.
    
    I've also jotted down your feedback - I appreciate you took the time to provide us with your thoughts on new installs of the desktop app.
    
    If anything else comes up, you know where to find u!

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I know this is possible, because my previous Mac allowed this, and the \"online only\" folders were indicated as ...","body@stringLength":"344","rawBody":"

I would like to view all my desktop folders, even those that are not synced in dropbox. I know this is possible, because my previous Mac allowed this, and the \"online only\" folders were indicated as such. My new Mac is showing only those selectively synched. How do we display all the folders, including un-synced? Thank you.

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Okay, thank you. So, I followed your instructions, and set my preferences to \"online only\" and selected all my dropbox folders to \"sync to this mac.\"

Unfortunately, Mac Finder is only displaying the previously synced folders (not all of them). This is a new Mac, so I'm trying to set up to model my old Mac. Following your instructions, my plan was to just make all the folders \"online only\" and then re-select the individual folders I want to sync to the desktop.

Repeating above, it's not displaying all the folders, just the ones I originally synced (which are now \"online only\"). I'm assuming this means I need to uninstall dropbox, reinstall it, and start fresh -- syncing all folder \"online only\" and then once they all show up in Finder as online only, I then selectively sync the ones I want on my desktop. Is this correct? Is there any other way?

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Okay, thank you. So, I followed your instructions, and set my preferences to \"online only\" and selected all my dropbox folders to \"sync to this mac.\"

Unfortunately, Mac Finder is only displaying the previously synced folders (not all of them). This is a new Mac, so I'm trying to set up to model my old Mac. Following your instructions, my plan was to just make all the folders \"online only\" and then re-select the individual folders I want to sync to the desktop.

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Hi there ScottAMRaleigh, sorry to hear you're having issues with this.

Thanks!

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Hi there , sorry to hear you're having issues with this.

Thanks!

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Displaying all non-synced folders along with synced folders","moderationData":{"__ref":"ModerationData:moderation_data:724635"},"body":"

Do you see the folders you're not seeing in Finder under your selective sync settings perhaps ScottAMRaleigh?

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Do you see the folders you're not seeing in Finder under your selective sync settings perhaps ?

Shortly after I typed that last message, all the folders appeared in Finder. It just took about 10 minutes or so. Everything is fine, thanks for your help!

I might suggest that in the directions for new installs, Dropbox instructs users to first select ALL the folders \"online only,\" then selectively sync. Especially, if the user wants to see all their available folders, even those online only. I'm assuming most users would prefer that way upon startup.

I appreciate you, thank you.

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Shortly after I typed that last message, all the folders appeared in Finder. It just took about 10 minutes or so. Everything is fine, thanks for your help!

I appreciate you, thank you.

I'm glad to hear it's sorted now and thanks for keeping me in the loop too, Scott.

I've also jotted down your feedback - I appreciate you took the time to provide us with your thoughts on new installs of the desktop app.

If anything else comes up, you know where to find u!

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I'm glad to hear it's sorted now and thanks for keeping me in the loop too, Scott.

I've also jotted down your feedback - I appreciate you took the time to provide us with your thoughts on new installs of the desktop app.

If anything else comes up, you know where to find u!

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