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Forum Discussion
Desktop app on Mac crashes when trying to link a second account
Hi
I was using Dropbox Beta with the new cloud storage location in Ventura. I had both personal and business account on the desktop app. Things were working mostly ok, but I was having some issues ...
all sorted. turns out i had been downloading the beta. needed to untick the Early Access
- restarted
- tried to add personal account
- dropbox crashed and restarted
- closed dropbox
- opened dropbox from applications
- tried to add personal account
- dropbox crashed and restarted
all sorted. turns out i had been downloading the beta. needed to untick the Early Access
- Walter
Dropbox Staff
We're glad to hear it's sorted and thanks for keeping us in the loop too PLPL
See you around the Community and have a lovely week ahead!
I'm having the same problem. I am unticked from Early Access. I have restarted my Mac. I have restarted Dropbox and opened from Applications folder. Every time I try to link my 2nd account it creates the folder, then crashes and deletes it. I'm on a new MacBook Air M3.
I even uninstalled / deleted Dropbox completely and redownloaded it and still having the same issue.
- Nancy
Sorry to hear about this, stephenneal. Can you share with me the app version of your Dropbox app?
