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Forum Discussion
Can't edit the email address associated with my account
Hi,
im trying to edit my email account and get an error i do not understand and nothing is updated.
help please...
Thanx!
Ronen
Is it possible that you're trying to use an address that's already used by another Dropbox account?
You can test this by attempting to sign in with that address and requesting a password reset.
If a password rest email comes to this address, it means it's already associated with a Dropbox account.
Let me know what you find.
This the error I get, marked in red
Attached picture in the first post.
Attached picture in the first post.
Hannah
Dropbox Staff
Dropbox StaffIs it possible that you're trying to use an address that's already used by another Dropbox account?
You can test this by attempting to sign in with that address and requesting a password reset.
If a password rest email comes to this address, it means it's already associated with a Dropbox account.
Let me know what you find.
