You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can’t verify email
I put in the incorrect email and loaded all my files! Can’t verify to log back into that acct. Now I have 2 accts and need to merge or be able to change the email. I just need access!
Mark
Super User II
Super User IIYou should be able to log in with email and password - even if its incorrect email
Then download everything and upload to the right account.
I tried but it’s sending a code to the wrong email for me to even log back in.
- Mark
Ah, in that case you MAY find its not possible to regain access: https://help.dropbox.com/account-access/lost-email-access
You need to log a ticket for support at www.dropbox.com/support. If you are a free user make sure you are logged out (even to here) and choose the get help with account options.
