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New member | Level 2

7 years ago

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Will I lose my files if I downgrade?

If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?

E-M
5 years ago
Acho que ativaste (habilitaste) o backup automático no aplicativo do Dropbox para desktop. Vê aqui:

https://help.dropbox.com/pt-br/installs-integrations/sync-uploads/computer-backup

No link acima, segue as instruções da secção "Como desativar o backup do computador".

Abç.

Rich

Super User II

7 years ago

No, upgrading or downgrading a Business subscription will not remove any files from your account.

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If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?

","kudosSumWeight":1,"postTime":"2018-11-01T04:43:40.693-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:cancellations","text":"cancellations","time":"2021-06-30T04:55:49.611-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:dropbox business","text":"dropbox business","time":"2022-10-25T07:42:00.782-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:File access","text":"File access","time":"2019-09-12T04:01:44.028-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDQ","node":{"__typename":"Tag","id":"tag:Plans","text":"Plans","time":"2018-07-19T04:58:12.082-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:306877_8"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":13782},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?

"},"Conversation:conversation:306877":{"__typename":"Conversation","id":"conversation:306877","solved":true,"topic":{"__ref":"ForumTopicMessage:message:306877"},"lastPostingActivityTime":"2022-07-26T00:20:47.007-07:00","lastPostTime":"2020-05-10T15:42:32.543-07:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:306877":{"__typename":"ModerationData","id":"moderation_data:306877","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:306877_8":{"__typename":"Revision","id":"revision:306877_8","lastEditTime":"2022-07-26T00:20:47.007-07:00"},"ForumReplyMessage:message:306880":{"__typename":"ForumReplyMessage","id":"message:306880","conversation":{"__ref":"Conversation:conversation:306877"},"author":{"__ref":"User:user:1850"},"revisionNum":2,"uid":306880,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"subject":"Re: Will I lose my files if I downgrade?","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:306880"},"parent":{"__ref":"ForumTopicMessage:message:306877"},"body":"

No, upgrading or downgrading a Business subscription will not remove any files from your account.

","body@stringLength":"104","rawBody":"

No, upgrading or downgrading a Business subscription will not remove any files from your account.

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Hi there, Dropbox doesn’t delete your files if you downgrade your account.

All that will happen is that syncing will stop if your account is overquota after the change.

Hope this helps clarify matters!

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