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Forum Discussion
Why do you say I have no space when I do?
I am using 2.81 GB of 6.75 GB so why did dropbox send this email-
This is a friendly reminder that your Dropbox is almost full! Sadly, it won't save any new changes until it's back in shape. Upgrad...
And I'm back...
Yes, due to a technical issue the emails were incorrectly sent. There are 2 near-quota programs that should only email users +90% of quota, it seems since probably around yesterday, that its been running incorrectly and doubled the amount of used bytes... so users that are 40-50% of quota are appearing as 80-100% of quota.
We'll make the change and no further users should receive this email incorrectly after the weekend.
(I'll try and get it stopped and reconfigured sooner than that of-course, but I just give that timeframe as that's the latest I expect all the updates to take to apply.)
Many thanks for highlighting here and saving other users the pain!
I had the same message and am using 47.5 % of 4.2GB. I am very confused.
I had the same message, with my account saying I am using 1.977 out of 5.88 available.
It looks like 1.977 is very close to 2 ... so it looks like Dropbox is ignoring the (3.88GB more) 'earned' extra space promised by Dropbox.
I wonder if an explanation and/or apology from Dropbox would be welcome?
You have now apologised for saying 1.977 is approaching 2GB when I have 5.88GB available.
Your apology is almost as wrong as your original mistaken email. You now say I have "used 49% of your 4GB allowance".
This is more nonsense. My account tells me, correctly, that my allowance is 5.88GB.
Come on, DropBox, please get your numbers correct ... this looks like a mess !
Can someone be put onto this error-trail who can count please?
Warm regards ...
